"www.urvashikaur.com" and its affiliates provide their services to you subject to the following conditions. If you visit or shop at "www.urvashikaur.com", you accept these conditions. Please read them carefully. In addition, when you use any current or future "www.urvashikaur.com" service or visit or purchase from any business affiliated with "www.urvashikaur.com", whether or not included in the "www.urvashikaur.com" website, you also will be subject to the guidelines and conditions applicable to such service or business.
When you visit "www.urvashikaur.com".com or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of "www.urvashikaur.com" or its content suppliers. The compilation of all content on this site is the exclusive property of "www.urvashikaur.com". All software used on this site is the property of "www.urvashikaur.com" or its software suppliers.
Label Urvashi Kaur has filed its application for registration under the Trade and Merchandise Act and Rules at Delhi under different classes and awaiting registration. Any violation of our trademarks will be liable for legal action.
"www.urvashikaur.com" grants you a limited permission to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it. This permission does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of "www.urvashikaur.com". You may not use any proprietary information (including images, text, page layout, or form) of "www.urvashikaur.com" and our affiliates without express written consent. You may not use any Meta tags or any other "hidden text" utilizing "www.urvashikaur.com"s name or trademarks without the express written consent of "www.urvashikaur.com". Any unauthorized use terminates the permission granted by "www.urvashikaur.com". You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of "www.urvashikaur.com" so long as the link does not portray "www.urvashikaur.com", its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any "www.urvashikaur.com" logo or other proprietary graphic or trademark as part of the link without express written permission.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. "www.urvashikaur.com" and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
"www.urvashikaur.com" and its affiliates attempt to be as accurate as possible. However, "www.urvashikaur.com" does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by "www.urvashikaur.com" itself is not as described, your sole remedy is to return it in unused condition.
Except where noted otherwise, the List Price displayed for products on our website, whether in Foreign Currency or Indian Rupees represents the full price of the product and international shipping charges, unless specified otherwise in the Shipping Fees.
With respect to items sold on "www.urvashikaur.com", we charge your credit card before your order has entered the shipping process. For any reason if we are not able to ship you products as per your order, we will intimate you electronically and refund the value of the products not available. Any additional Shipping Fees, if applicable, will not be refunded.
Despite our best efforts, a small number of the items in our catalogue may be mispriced. If we discover a mispricing, we will do one of the following:
- If an item's correct price is lower than our stated price, we will charge the lower amount and ship you the item.
- If an item's correct price is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation.
The prices displayed on this site are quoted in Indian Rupees which you can view in your preferred currency using the currency converter link. This currency converter is only indicative and a value added tool. The actual amount to be paid by you will be the equivalent amount in the currency of your credit card, as per the conversions done by your bank / credit card provider on the date of billing.
All domestic shipping (across India) is free. For international shipping, a small shipping fee of Rs. 2500 is levied across all orders.
All orders are shipped from our studio in New Delhi through registered courier companies.
Once you place an order with us, you will receive an email confirmation containing the details of your order. Domestic orders are shipped within 10-15 working days and International orders may differ according to the location of delivery. Most deliveries are fulfilled within 2-3 days working with reliable delivery partners pan-India.
*Please note that Saturdays, Sundays and Public Holidays are not set as working days for standard deliveries.
Duties and Taxes for International Orders
Duties & Taxes for international orders are not included in your order, and are over and above any shipping and handling charges paid at checkout. Most countries charge duties on imported items which are levied at the time of port entry and they vary based on the destination country and the products imported. You will need to pay the applicable duties and taxes directly to the shipping agency (DHL, FedEx etc.) at the time of your order delivery after you receive an invoice from the shipping agent.
Returns and Exchanges
At Urvashi Kaur, all items are quality controlled and checked for any faults before being shipped to our customers. Since most of our garments are crafted in handwoven fabrics, with hand-dyeing and hand-done craft techniques, minor irregularities in the garments are the unique touch that comes with human-made products.
A product once bought cannot be returned or cancelled. We have also made every effort to ensure that the colours of our products appear accurately on our website. However, with screens being different for different computers, mobiles and tablets, there might be a slight variation in colour.
Your purchase is eligible for an exchange only if it meets the following conditions :
- Incorrect size :
We can exchange an item if the garment delivered to you is not of the right size in which case, it is eligible for a size exchange only, in the same piece.
- Manufacturing defect :
If there is a product defect with your garment or an incorrect garment, not matching the item in your confirmation email is delivered to you, your item will be exchanged.
- Incorrect/Incomplete Shipping Address :
If you feel that you have given us the wrong delivery address, please contact us immediately within 24 hours of placing your order with the correct address of delivery and your order number. We are unable to offer refunds if the address provided by you is incorrect or incomplete, or if there are three failed delivery attempts by our shipping partner.
If your garment meets the above criteria for exchange, please email us on firstname.lastname@example.org with your order number and specifications for the exchange request, sharing images in case of a defective or incorrect piece. Please ensure that the product you return is unused with the original tags in place.
Once your return is received and after running a quality check of the returned item and on approval of any manufacturing defect, our team will reach out to you and contact you to resolve your issue.
Disclaimer Of Warranties And Limitation Of Liability
This site is provided by "www.urvashikaur.com" on an "as is" and "as available" basis. "www.urvashikaur.com" makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk.
To the full extent permissible by applicable law, "www.urvashikaur.com" disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. "www.urvashikaur.com" does not warrant that this site, its servers, or e-mail sent from "www.urvashikaur.com" are free of viruses or other harmful components. "www.urvashikaur.com" will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
Whilst we try and ensure that the details, descriptions and prices of the products displayed on the Website are accurate, errors may occur. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fulfil any order that you may place based on such erroneous, inaccurate or out-of-date information regarding pricing, shipping, payment terms, or return policies.
To the maximum extent permitted by applicable law, Label Urvashi Kaur assumes no liability or responsibility for (i) any errors, mistakes, or inaccuracies of content displayed on the Website; (ii) any personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our Website or any product; (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein; (iv) any interruption or cessation of transmission to or from the website; and/or (v) any bugs, viruses or the like that may be transmitted to or through our Website by any third party.
You agree to defend, indemnify and hold Label Urvashi Kaur and its affiliates harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the site.
By visiting "www.urvashikaur.com", you agree that the laws of India, under the jurisdiction of the Delhi High Court, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and "www.urvashikaur.com" or its affiliates.
Any dispute relating in any way to your visit to "www.urvashikaur.com" or to products you purchase through "www.urvashikaur.com" shall be submitted to confidential arbitration in New Delhi, India, except that, to the extent you have in any manner violated or threatened to violate "www.urvashikaur.com"s intellectual property rights, "www.urvashikaur.com" may seek injunctive or other appropriate relief in any court in India or internationally, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing under the Indian Arbitration Act. The arbitrator's award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.